We will practice sustainable
management in line with new
environments and times
We will define and practice ESG strategies that support and enforce the corporate vision to increase business
competitiveness ultimately through ESG activities and become a company respected by stakeholders.
ESG Committee
LG U+ runs the Environmental, Social, and Governance (ESG) Committee under the Board of Directors,
the highest decision-making body, to improve environmental, social, and governance practices in business.
The committee is composed of four independent directors and one internal director with ESG expertise to secure
professionalism and transparency and is in charge of all decision-making regarding the implementation of
corporate social responsibility (CSR) in economic, environmental, and social issues.
Stakeholder Communication
LG Uplus takes the maximization of the happiness of its stakeholders as the value of corporate management,
which means that all corporate activities are ultimately oriented toward happiness. TO effectively collect
opinions from various stakeholders, we have prepared and operated communication channels depending on each
stakeholder.
Customers
Customer
1Key Communication Channels
Company sales store
Experience Groups
Customer center
Website, social network
App (Your U+)
2Communication Contents (enforcement Frequency)
Receiving VOC for mobile and home service (As needed)
3Stakeholder’s Interest
Enhance customer Privacy
Deliver Customer-centric products and services
Employees
Employee
1Key Communication Channels
Performance sharing meeting
CEO communication hotline
Grievance care center
CEO on-site visits
Labor-Management Council
Sincere Day
Change Board
Occupational Health and Safety Committee
Employee surveys
Psychological Counseling
2Communication Contents (enforcement Frequency)
Management performance and key achievements sharing session (4 times per year)
Operating Grievance care center (As needed)
Wage collective bargaining news, etc. (twice a year)
Important health and safety matters for workers (4 times per year)
Counseling for workplace/home difficulties (As needed)
CEO on-site visits (As needed)
Change Board meetings (6 times per year)
CA Activities (As needed)
3Stakeholder’s Interest
Enable employee engagement
Work-life Balance
Empower employees
Suppliers
Partners
1Key Communication Channels
Cyber newsstand
Shared Growth Board
Shared Growth meetings
Training and business support
2Communication Contents (enforcement Frequency)
Reporting of corruption and fraud (As needed)
Listening to partners’ voices (As needed)
Supporting partners to fulfill their social responsibility (As needed)
3Stakeholder’s Interest
Fair trade compliance and relationship building
Helping partners compete
Increase regular communication and collaboration
Shareholders and Investors
Shareholders and Investors
1Key Communication Channels
Annual report
Corporate governance report
Shareholders meeting
IR activities
2Communication Contents (enforcement Frequency)
Business status, financial information, etc. (4 times per year)
Compliance with core governance principles (once a year)
Reporting and resolution of major management issues (once a year)
Investor communication (As needed)
3Stakeholder’s Interest
Proactive risk management
Strengthening technology edge
Leading the 5G network market
Government
Government
1Key Communication Channels
Industry policy engagement
Collaborating on national projects
Establishing a social safety net
2Communication Contents (enforcement Frequency)
Collaborate on outreach (As needed)
Universal off-duty (As needed)
Support for National DR Project (As needed)
Compliance and taxes (As needed)
3Stakeholder’s Interest
Compliance to fair trade and related laws and regulations
Leverage telecom strengths to support infrastructure
Local Communities
Community
1Key Communication Channels
Community outreach
Public interest campaigns
2Communication Contents (enforcement Frequency)
Socially considerate audience (As needed)
Service support activities (As needed)
Employee volunteerism (As needed)
3Stakeholder’s Interest
Social contribution activities utilizing ICT technology
Disclose social responsibility (CSR) information
Sustainability Policies
LG U+ has been developing and implementing policies on human rights management,
safety/health/environment, Jeong-do management, information security, and other areas to achieve
sustainability more systematically.
Human Rights Management
Safety/Health
Environment Management
Jeong-do
Management
Information
Security
Compliance
For more details, please refer to
LG U+'s Sustainability Report.
Human Rights
Safety/Health
Environment Management
Jeong-do
Information
Compliance