We will practice sustainable
management in line with new
environments and times
We will define and practice ESG strategies that support and enforce the corporate vision to increase business
competitiveness ultimately through ESG activities and become a company respected by stakeholders.
ESG Committee
LG U+ runs the Environmental, Social, and Governance (ESG) Committee under the Board of Directors,
the highest decision-making body, to improve environmental, social, and governance practices in business.
The committee is composed of four independent directors and one internal director with ESG expertise to secure
professionalism and transparency and is in charge of all decision-making regarding the implementation of
corporate social responsibility (CSR) in economic, environmental, and social issues.
Stakeholder Communication
LG Uplus takes the maximization of the happiness of its stakeholders as the value of corporate management,
which means that all corporate activities are ultimately oriented toward happiness. TO effectively collect
opinions from various stakeholders, we have prepared and operated communication channels depending on each
stakeholder.
Customers
01Key Communication Channels
Company sales store
Customer center
Consumer testing
Website, social network
02Communication Subjects
Receiving VOC for mobile and home service
03Frequency
As needed
04Stakeholder’s Interest
Strengthening customer information protection
Providing customer-centric products and Services
Employees
01Key Communication Channels
Performance sharing meeting
Labor-Management Council
Company Bulletin board
Newsletters
Blueboard
Grievance handling system
Health & Safety Committee
Psychological counseling
CEO site visit
Employee survey
02Communication Subjects
Wage/collective bargaining news
Labor-management briefings
CEO site visits
Blue Board meetings
CA activities for a happy Workplace
03Frequency
As needed
As needed
As needed
Six times a year
As needed
04Stakeholder’s Interest
Boost employee communication
Work-like balance
Strengthening employee competencies
Suppliers
01Key Communication Channels
Discussion meeting with CEO and executives
Shared Growth Board
Training and business support
Cyber Sinmungo
Newsletter
02Communication Subjects
Shared Growth Board
Shared Growth Discussion Meeting
03Frequency
As needed
At least once a year by region
04Stakeholder’s Interest
Ensuring fair trade compliance and fair trade relationships
Strengthening supplier competitiveness
Reinforcing regular communication and Cooperation
Shareholders and Investors
01Key Communication Channels
Regular reports
Board of Directors
General Meeting Of Shareholders
IR activities
02Communication Subjects
Board of Directors
General Shareholders’ Meeting
IR Performance Presentation
Other investor meetings held as needed
03Frequency
As needed (2022 : 8 times)
Once a year
Four times a year
As needed
04Stakeholder’s Interest
Proactive risk management
Strengthening technology competitiveness
Leading the 5G network market
Government
01Key Communication Channels
Participating in industrial policymaking
Cooperation on national tasks
Contributing to social safety net
02Communication Subjects
Cooperation in promoting the public interest
Jobs for all
Support for national DR projects
Legal compliance and tax payment
03Frequency
As needed
As needed
As needed
As needed
04Stakeholder’s Interest
Compliance with laws and regulations to improve the distribution structure of mobile
communications devices
Supporting infrastructure using the strengths of our telecommunications Business
Local Communities
01Key Communication Channels
Social contribution activities
Public campaign
02Communication Subjects
Providing support for socially underprivileged groups
Service support activities
Employee volunteering
03Frequency
As needed
As needed
As needed
04Stakeholder Interests
Increasing social contributions with strengths of a technology company
Sharing the information of corporate social responsibility (CSR) on the social and environmental
impacts
Sustainability Policies
LG U+ has been developing and implementing policies on human rights management,
safety/health/environment, Jeong-do management, information security, and other areas to achieve
sustainability more systematically.
Human Rights Management
Safety/Health
Environment Management
Jeong-do
Management
Information
Security
Compliance
For more details, please refer to
LG U+'s Sustainability Report.